You can either (1) email us to request a quote (hello@maitrilearning.com) or (2) load up everything you want in your shopping cart and start the checkout process. When you choose your payment method, choose "Sales Quote." We won't actually fulfill your order and you won't be charged anything. We'll just use this to send you the quote. We'll wait to have your approval or receive a Purchase Order before fulfilling.

We ship 90% of orders within 1-2 business days. But sometimes, we have to make what you need in which case it could take a bit longer.

Most orders ship via USPS or UPS Ground and typically take 3 to 7 business days to be delivered. If you need a faster shipping method, contact us and we'll do our best! (Additional charges will apply.)

We ship all over the world! If you don't see the option to ship to your country, contact us. All international orders ship via DHL. Customs/taxes/duties are prepaid and included when you checkout. Sometimes DHL needs to contact you when items arrive in your country. Please keep an eye on your tracking information and be on the look out for such emails/phone messages so you can promptly respond to anything that might come up. Maitri Learning is not responsible for items left in customs. 

To reduce your shipping costs, we recommend loading up your shopping cart; the extra weight does not dramatically increase the costs. So, you'll get a better value if you purchase more items.

Yes! We accept purchase orders from any school/organization within the US. We do not accept purchase orders from individuals. Email your PO to admin@maitrilearning.com

Click on the Contact chat button and enter your order number.

Your satisfaction is guaranteed. You may return any unused item within 30 days and receive an exchange, replacement, or refund.

Digital Returns: We are unable to issue refunds for digital purchases with activated licenses. If you purchase the wrong digital file, do not activate your license but instead contact us to request a refund/exchange.

See full details on our Refund Policy page.

If you have a Massachusetts shipping address, we are required to collect a 6.25% state sales tax. If you are tax exempt, please email us your tax exempt certificate before placing an order so we can establish you as a tax exempt customer.

You can reach us through our contact page or send an email to hello@maitrilearning.com. We will be happy to assist you.